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For users that have their mailbox hosted on-prem, presence delays of one hour maximum are expected. App-configured presence states are based on user activity Available, Away , Outlook calendar states In a meeting , or Teams app states In a call, Presenting.
When you're in focus mode based on your calendar, Focusing will be the state people see in Teams. Focus mode will display as Do not disturb in other products. Your current presence state changes to Away when you lock your computer or when your computer enters idle or sleep mode.
On a mobile device, your presence status changes to Away whenever the Teams app is in the background. Users receive all chat messages sent to them in Teams regardless of their presence state. If a user is offline when someone sends them a message, the chat message appears in Teams the next time the user is online. If a user state is set to Do not disturb, the user will still receive chat messages, but banner notifications aren't displayed.
Users receive calls in all presence states except for Do not disturb, in which incoming calls go to voicemail. If the recipient blocked the caller, the call won't be delivered and the caller sees the recipient's presence as Offline.
People who have priority access can contact the user even when the user's status is set to Do not disturb. The way presence works for most users is motivated by the events in the calendar or device events, such as a call. The user can override this status in the UI by manually setting states, which have some expiration time. When a user selects a specific presence state, it takes precedence over any app activity update.
For example, if a user sets herself as Do not disturb, her presence will remain as Do not disturb even if she attends a meeting or answers a call. User configured states have default expiration settings in Teams, in order to prevent users from displaying a status that may not be relevant after a period of time.
A user can also configure manually a duration for her presence. For instance, a user can set herself as Appear offline until tomorrow morning. Teams presence in Outlook is supported on the Outlook desktop app and later for contacts in the same organization.
If the upgrade mode policy of the user account is set to TeamsOnly, Outlook talks to Teams to get presence. See Coexistence with Skype for Business for details on how Teams presence functions when your organization also uses Skype for Business.
Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Table of contents Exit focus mode. Table of contents. Note For details about Teams user profiles on different platforms, see Teams features by platform.
Do Not Disturb means that you are online, but do not want to be disturbed. Notifications will be hidden. Be Right Back means that you have stepped away for a few minutes and will return shortly. Appear Away will make it look like you are away from your computer, allowing you to work and respond to messages later. Manually setting your status will prevent Teams from automatically setting it based on your activity. Once you no longer need the status that you have manually set, you can reset it so that Teams will resume automatically setting it.
Your status is reset to Available and will change automatically based on your activity. You can also set a custom status message to provide some extra information to your colleagues—for example, if you're working from home instead of the office. You can select one of the automatic options or select Custom and set another time.
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